Policies

Now available same day fit in service for any urgent appointments. We only have walk in appointments BY AVAILABILITY for OUR PATIENTS. What defines an urgent appointment? Examples include:

Cough or cold for more than 1 week
Urinary tract infections
Red eye or blurry vision
Allergic reaction

No Show Policy and late Show Policy

Our No Show Policy and Late Visit Policy will be enforced at the discretion of the physician. You may be called in to review this policy in person with your physician if there is a pattern of no shows or late appointments. Fees may apply for NO SHOWS.

FAQ

We are your family practice. We only have walk in appointments BY AVAILABILITY for OUR PATIENTS. Ask the receptionist for a 5 min Fit in Appointments for a Urgent Same Day Fit-ins.

Call 604.322.3366, extension 0 for appointments. Please help limit your visit to only the urgent concern during your 5 minute fit-n. You can always book a follow up regular visit for more issues.

Your Responsibility as a Patient

Please email appointments@fraserstreetmedical or call us 24 hours in advance to cancel an appointment.
Please show up 10 minutes in advance so that you have enough time to find parking and check in.
Update your email, phone number and street address with the receptionist.
Seek your health care from our clinic whenever possible.
Have every other professional send us your updated records or info about recent visits.